1.
Dear Mr. Gelfand,
First of all, let me express to you our sincere condolences on the death of your mother.
Fortunately, we checked your letters, sketches and photographs. Like you, we see a series of unanswered questions. Nevertheless, the refusal to resume the procedure seems very understandable to us and, in addition, with unusually detailed reasons. We have no impression that the authorities were guilty of misconduct, and therefore see no reason for further investigations.
We ask you to understand our attitude.
Friendly greetings

2.
Dear Mr. Gelfand,
Thank you for your email and your interest in German First Television.
We welcome your request and have pleasure to research it.
Unfortunately, the editorial board of the directorate of the First German Television is not suitable for your request. Programs of the First are released by nine state broadcasters included in the ARD (Association of Public Broadcasters of the Federal Republic of Germany).
The First Program Directorate coordinates supplies for the ARD Community Program. He has no production capabilities and cannot Buy or order topics.
Therefore, we ask you to contact your Landesrundfunkanstalt directly. The responsible editor will decide if he wants to accept your offer.

3.
Dear Mr. Gelfand,
We sympathize with the tragic death of your mother. However, as a German newspaper in Spain, we only consider Spanish themes. This means that the accident that occurred in Germany and the subsequent work of the German investigative authorities, unfortunately, did not are a problem for us. Thank you for your understanding.
We hope that you will find listeners in the German edition and wish you all the best!

4.
Dear Mr. Gelfand,
thanks for your letter. It is unfortunate that the accident you report and the death of your mother. Regarding the topic: our newspaper clearly deals only with the Greek theme in German, I hope you understand us.

5.
Dear Mr. Gelfand,
Thank you very much for submitting documents regarding the accidental death of your mother. We would like to express our condolences in connection with your painful loss.
Again and again we receive letters from people who ask us for help in difficult life situations. Unfortunately, we must refer to restrictions set for television. As the creators of television, we face the challenge of creating and controlling an attractive the program. This means that our employees are busy in terms of time and experience. In case of litigation, we may indicate only the usual methods (legal advice of lawyers, consumer advice, etc.).
We sincerely hope that you understand our position and wish you and your family good luck!